#0 (0%) - csbenchmarking.com
Title: Customer Service Benchmarking Association | Benchmarking Business Process Best Practices
Description: Customer Service Benchmarking Association conducts benchmarking studies to identify business process best practices for research and implementation.
Keywords:Customer, Service, Benchmarking, Association, benchmarking, benchmark, wait time, call blending, call handling, call volume, client service, help line, CSR, survey, reports, best practices, metric, training, research, reengineering, process, improvement, data, quality, studies,
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